About computer services in Waco
December 26, 2016 at twelve:48 pm I used to be debating on introducing additional information on my cellphone but determined never to and since I didn't buy the additional data metro shut off all four telephones on my account, these 4 telephones are prepaid services and Metro turned off what was presently compensated for due to the fact I decided not to invest in added information. Attempted getting in contact with costumer service and soon after 30 minutes of an automated recording telling me it couldn't connect me into a costumerecent service rep I at last went into a pcs metro store where the costumer service rep insisted I had purchased and needed to pay for the additional info to own my four phones turned back again on , let me remind you This is often service that’s pay as you go for , paid beforehand before the service is reactivate.
P.S. Be sure to call me, to clarify why I've insurance plan, as well as your enormous organization is helpless!! This is unnecessary. I am hoping someone there'll say: ‘I am not like all the remainder of these individuals in excess of right here; Let me phone Mr.
my moneys on maintain ,my telephones are off , and lasttime it took fifteen times for them to launch the money…who understands how much time this time! That is so bothersome…..purchaser service despatched me to payment Heart…payments sent me again to. Ustomer service…supervisors couldnt fax something, and dont have any facts on who may also help…..im so likely to a different provider , which sucks because iI just purchased 3 metro telephones , waste of cash…
I questioned him if he was normally rude to his consumers. He took the back again off my telephone and explained to me I needed to enhance as I had an older cell phone. I've an LG phone and It is far from previous. I instructed him if he wasn’t so uninterested in my queries and so impolite, I might have upgraded. I'll visit a unique keep and provide them with my enterprise .Are these Franchise enterprises?
Contact five…was instructed I need to go to corporate retail outlet over one hundred miles absent or file insurance policies claim and pay out deductible (WHAT) will get transferred to maker contact number without the need of staying specified the cell phone number and so they were being shut so couldn’t get by
May well 21, 2018 at 3:58 am I happen to be hoping to figure out what the condition is with The shop in Moses lake WA state. I happen to be a consumer for around 6yrs in Tacoma,Wa and I moved more than to this Element of the State And that i are already treated poorly Everytime I are already while in the neighborhood franchise. I have paid out my Invoice every month that I are actually a customer and I experienced a concern with my mobile phone sending random phone calls and texts and e-mails to wherever. I went into The shop in a very worry simply because,My Daughter’s in Seattle in college or university and he or she was worried about the Unusual messages so I claimed to the worker are you able to make sure you fix it and he mentioned Nope and I mentioned that I might get again in on a daily basis or two and I'd buy a new cellular phone and I requested him if he had a loaner cellular phone And that i explained that I don’t require everything extravagant but I essential some way to get a CALL from position A to point B .
May possibly 14, 2014 at eight:31 pm I just wish to let the CEO of METRO PCS understand that your company will be the worst And that i is going to be making contact with my attorney regarding how your organization plus the supervisor you might have operating the primary store aren't any aid at what so at any time as well as the phones your organization has furnished me with are worthless i have not been so disrespecte in my everyday living i could not believe that how you Enable the people today speak that to shoppers and turn around sale a cellphone that doesn’t not function or maintain a cost nore can i solution my phone.
Maybe In the event the CS reps would halt reading through the scripts while I am conversing they might truly hear the issue and fix it.
March 18, 2014 at four:11 pm I see this here went into a retail store in Capitol Heights, MD and Just about the identical issue happen to myself and my cousin but we acquired the phone on Sunday and returned it on Monday. The Clerk was earning all types of excuses to not reimburse me my a refund, even stating that the box the cellular phone came in was destroyed and which the charger wasn’t within the box any longer.
So needed to port her previous selection back again to MetroPCS, Just after Listening to of an excuse of getting to attend, then MetroPCS computers was having hassle, now 2 weeks later on. Receiving the excuse of your old quantity is currently supplied out to somebody else. Not fantastic consumer service. Another excuse to depart.
I came back again Sunday afternoon he gave the impression to be finishing with a few I patiently waited for them to finish their business enterprise once they received to leave he mentioned how can I assist you and I proceeded to remind him of my storage and memory issue his response was “I don’t have time for this these days You will need a SD card” I mentioned yes tried using to acquire one you set it in Which didn’t do the job. He took the cellular phone and started tinkering ariund with index it I took a seat and sat quietly and patiently for 20 minutes then I questioned “Has anyone else experienced a problem with storage within the Kyocera hydro wave (the product I'd) He looks ups and snaps on me saying Why would any individual provide it back that is not sensible You will need over here to acquire more storage I responded with I’m informed the pre-installed applications acquire lots of storage but it really should work having a 16g SD card and it’s not And that i’ve experienced previously owned 2 samsungs together with other android telephones where by this wasn't a concern he snapped once more and said are yiu intending to allow me to repair it or request me lots of thoughts at that point I had been puzzled and claimed I only requested 1 dilemma following sitting down tranquil and patiently for twenty minutes As you worked on my phone. From there it seems the rep was wanting to escalate the specific situation by obtaining loud and telling to consider my cell phone and get out. I reported what’s the issue I’ve been individual and respectful all I did was question a question at that time I spotted consumers were being coming into the store which seemed to make the rep get even louder now threatening to simply call the law enforcement. In the beginning I was prepared to look ahead to the police but determined by his behavior I feared he would escalate the problem additional although watching for the law enforcement putting my protection in danger I went to my automobile and right away known as Metro PCS client service simply because not just was my authentic problem by using a new cellular phone not solved but along with it convey to them with regards to their retailer rep at that site that’s wherever I was and had all my dealings with To this point. Contact …1 submitted complaint and told them about telephone challenge
I had been even explained to the homeowners of look at these guys such merchants are offended given that they’re losing business. I think It's really a ploy to acquire buyers in the store after which you can hope that they might entice them to among the considerably less preferred(garbage)phones. Nope, they were being oh sooo wrong, individuals are strolling out and going to a different carrier. Corporate will probably release a lot more J7’s and established the prices higher. SMH. ridiculous. Everyone seems to be lying and deceiving the individuals.
She stated there was very little she could do. She proposed I simply call buyer service. I did so whilst in The shop (on speakerphone). Soon after I was about to be transferred to your fourth particular person, she told me to just cling up. Then she referred to as buyer service. Immediately after some dialogue with client service, she instructed me I necessary to fax his receipt to The shopper service fax number with the proper information and facts created within the receipt. I did so on April 25. I known as again on April 27. I used to be instructed it will get 3-5 company times for his service being restored. These days is Could 5. He nonetheless doesn't have service. Soon, It will likely be time for making A different payment. He has paid for some other person to acquire service. He is on a set income and might only pay for to take care of his charges. I am in this article venting away from disappointment. You've some significant consumer service difficulties that have to be fastened. I’ve been with my service service provider for 8 a long time. I attempted to get something a lot more economical for my son. Now, I’m feeling like you pay for using the cheap route.
00 to hookup. Then the service on my unlocked telephone went mad. My cellular phone doesn’t ring, doesn’t accept calls, typically can’t go on the internet. I went towards the cooperate storeally plus they informed me that they were being aware about the situation, but couldn't aid me.